Do Gooder | Online advocacy, lobbying and supporter acquisition tools for progressive campaigners

Privacy Policy

This policy was updated 25th May, 2018.

1. This Privacy Policy together with the Terms and Conditions regulate the use of the Do Gooder Website located at dogooder.co, and Do Gooder member Websites (“Campaign Sites”) located at member-account-name.good.do (collectively referred to as "the Website") and the Do Gooder software ("the Software"). This Privacy Policy together with the Terms and Conditions apply to all users, (including their agents and assigns) of the Website and Software, including Do Gooder Members (“Members”) and users of the Website or Campaign Sites (“the Public”).

2. Do Gooder Pty Ltd (“Do Gooder” also referred to as “we”) is an Australian company and is governed by Australian law, including in the handling of “personal information”.

3. This Privacy Policy also explains how Do Gooder processes personal data about people in the European Union (EU), as required under the General Data Protection Regulation (GDPR).

4. Personal information’ means information or an opinion about an identified individual, or an individual who is reasonably identifiable, directly or indirectly. This Privacy Policy applies to personal information collected or held or processed by Do Gooder.

Members

5. The Website and Software is provided by Do Gooder to be used to provide a platform for Members to create online campaigns and communications with the Public and third parties.

6. Members will receive personal information through their Campaign Site and the Software. This Privacy Policy applies to personal information collected and/or held by Do Gooder Members.

7. In order to become a Member you must read this Privacy Policy and agree to be bound by it. You must also read and agree to be bound by the Terms and Conditions.

8. Members must also provide a Data Usage Notice on the Website to inform the Public how the Member collects and uses the data provided by the Public through their Campaign Sites including such data processed by Do Gooder for the Member or other processors or sub-processors.

9. Members must also agreed to be bound by Do Gooder's Data Collection and Processing Addendum (“DCPA”).

10. This Privacy Policy and the Terms and Conditions may be varied from time to time. Such variations will be posted on the Website. It is a condition of membership that any Do Gooder Member accepts and agrees to be bound by this Privacy Policy and the Terms and Conditions from time to time, including variations.

11. If you are a Member and you do not agree to be bound by all variations in their entirety you must notify Do Gooder immediately and terminate your membership.

12. Do Gooder may terminate the membership of any Member who fails to comply with this Privacy Policy.

13. Persons under the age of 18 years are not permitted to become Do Gooder members without the consent of a parent or guardian. The Website and Software may only be used by persons under the age of 18 years with the supervision of a parent or guardian. We ask that unsupervised persons under the age of 18 years do not provide personal information to us or Members.

Information we collect (from the Public)

14. Do Gooder does not collect personal information about the Public other than: information that is specifically provided to us, such as if you communicate with us; or required to be kept for legal reasons; or cookie data as described below; or as otherwise set out below.

This information is collected so that Do Gooder can: effectively respond to enquiries and communications; notify members and the Public so that the Website can be used to as a platform to communicate. Do Gooder needs to collect the information so that we can perform our contracts with Members; provide services requested; to protect our legal interests, such as where a dispute may arise; to prevent fraud and abuse; record-keeping; and for our legitimate interests, such as providing better services, improving our Website and maintaining good relationships with Members and the Public.

15. Cookies are tiny files that are downloaded to your computer to improve your experience. This policy describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the Website’s functionality.

How we use cookies

16. We only use cookies for the reasons detailed below.

Account related cookies

17. If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

Login related cookies

18. We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Site preferences cookies

19. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

20. In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

21. This site uses Google Analyticsto help us to understand how the Public uses the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. See Google's cookie informaton pages for more.

22. We also use New Relic to track and measure usage of this site so that we can provide the service and improve your experience. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

23. We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook and Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Disabling Cookies

24. You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is not recommended.

Information we collect (from Members)

25. Do Gooder collects personal information about Members including:

(a) When a Member applies for membership, in order to establish the campaign Website. This may include personal information, such as a member's Do Gooder site address, password, country and email address, billing address, credit card number and credit card expiration date and bank account details.

This information is collected so that Do Gooder can: provide and keep a Member's account secure; ensure that only the Member can access the Member's account; ensure that only a Member can control their campaign site; can properly communicate with a Member or the Public; to prevent fraud and abuse. Do Gooder needs to collect and process the information so that we can perform our contracts with Members; properly run the Website; to comply with legal requirements, including tax obligations; and for our legitimate interests, such as providing better services, improving our Website and maintaining good relationships with Members and users.

(b) When the Public or Members communicate with Do Gooder, including communicating this information can include your name; post code/ zip; your address; email address; your telephone number; and other information you might communicate to us.

This information is collected and processed so that Do Gooder can: effectively respond to enquiries and communications; notify Members and the Public so that the Website can be used to as a platform to communicate. Do Gooder needs to collect and process the information so that we can perform our contracts with Members; provide services requested; to protect our legal interests, such as where a dispute may arise; record-keeping; and for our legitimate interests, such as providing better services, improving our Website and maintaining good relationships with Members and the Public.

This information is collected and processed so that Do Gooder can: properly provide the Website and services to Members and users; allow Members and users to communicate through the Website; and to prevent fraud and abuse. Do Gooder needs to collect and process the information so that we can perform our contracts with Members; provide services requested; to protect our legal interests, for example where a Member or the Public inappropriately uses the Website; and for our legitimate interests, such as providing better services, improving our Website and maintaining good relationships with Members and the Public.

Collection of Information by Do Gooder

26. The personal information of Members and the Public collected by Do Gooder may be held on our behalf outside Australia, by our third party service providers. Our third party service providers are bound by contract to only use personal information on our behalf, under our instructions.

27. We may store and transfer personal information outside of the EU/EEA. The privacy laws of the country in which personal is stored or transferred may be different from those in the EU/EEA and may not have adequate data protection standards.

28. We will always have safeguards in place when storing or transferring personal information outside of the EEA, and you may ask us for a copy of these safeguards.

29. The personal information collected by Do Gooder is held subject to the DCPA between Do Gooder and Members.

Collection of Information by Members

30. Members collect information including personal information from the Public from the use of their Campaign Sites including:

(a) Correspondence/Notification/Publication data – This information is collected by the Members and processed on their behalf so that Members can: effectively respond to enquiries and communications; notify users so that the Website can be used to as a platform to communicate. Members need to collect and process the information so that they can provide services requested; to protect their legal interests, such as where a dispute may arise; for record-keeping purposes; and for our legitimate interests, such as providing better services, improving their Campaign Site and maintaining good relationships with the Public.

(b) Account/Profile/Transaction data – This information is collected by the Members and processed on their behalf so that Members can: effectively communicate with the Public; and to prevent abuse and fraud. Members need to collect and process the information Members can perform provide information and services for the Public; properly run the Campaign Site; to comply with legal requirements, including tax obligations; and for their legitimate interests, such as providing better services, improving their Campaign Site and maintaining good relationships with the Public.

(c) Usage/Service data - This information is collected by the Members and processed on their behalf so that Members can: properly provide their Campaign Sites and services to the Public; allow the Public to communicate through their Campaign Sites ; and to prevent fraud and abuse. Members need to collect and process the information so that they can provide information and services for the Public; including services requested; to protect their legal interests, for example where a user inappropriately uses the Campaign Site; and for their legitimate interests, such as providing better services, improving their Campaign Sites and maintaining good relationships relationships with the Public.

31. Members must also provide a Data Usage Notice on their Campaign website to inform users how the member collects and uses the data provided by the Public through the Website including such data processed by Do Gooder for the Member or other processors or sub-processors.

32. Members may store and transfer personal information outside Australia. Members will ensure that any third party service providers are bound by contract to only use personal information on our behalf, under their instructions.

33. Members may store and transfer personal information outside of the EU/EEA. The privacy laws of the country in which personal is stored or transferred may be different from those in the EU/EEA and may not have adequate data protection standards.

34. Members must have safeguards in place when storing or transferring personal information outside of the EEA, and you may ask us for a copy of these safeguards.

Processing of Information by Do Gooder

35. Members may provide data including personal information, as described above, to Do Gooder for processing.

36. The personal information processed by Do Gooder is held subject to the DCPA between Do Gooder and Members. Do Gooder may engage sub-processors to process the data.

37. The personal information processed by Do Gooder or it's sub-processors is processed subject to the DCPA between Do Gooder and Members.

38. Sub-processors are bound by contract to only use personal information on the Member's behalf, and under instruction.

39. The personal information may be processed outside Australia, by our third party service providers. Our third party service providers are bound by contract to only use personal information on our behalf, under our instructions.

40. We may store and transfer personal information outside of the EU/EEA. The privacy laws of the country in which personal information is stored or transferred may be different from those in the EU/EEA and may not have adequate data protection standards.

41. We will always have safeguards in place when storing or transferring personal information outside of the EEA, and you may ask us for a copy of these safeguards.

42. Member are required to comply with any applicable laws including relevant laws including Australian law and the GDPR in respect of any transfer or processing of personal information.

Disclosure of personal information

43. We may disclose your personal information to third parties for the following purposes:

(a) As described in this Privacy Policy;
(b) if necessary to provide the service you have requested.
(c) if otherwise required by law; or
(d) for other purposes with your consent.

This includes: the disclosure of transaction data with our payment services providers, only as required to process payments, refunding, queries and disputes; the disclosure of your personal information as required to meet our legal, financial obligations and to protect our legitimate interests; the disclosure of your personal information to protect the vital interests of you or another person.

Exercising your rights, personal information

44. As Members and the Public, you have a right to be informed by Do Gooder about: how we processes your personal information; the reasons why we process your data; and where that data is processed.

45. You have the right to request access to the personal information Do Gooder holds about you. Unless an exception applies, we must allow you to see the personal information we hold about you.

46. You also have the right to request the correction of the personal information we hold about you. We will take reasonable steps to make appropriate corrections to personal information so that it is accurate, complete and up-to-date. Unless an exception applies, we must update, correct, amend or delete the personal information we hold about you within a reasonable time period. We do not charge for making corrections.

47. To seek access to, or correction of, your personal information, please contact our Privacy Officer at [email protected] .

48. You have the right to seek human review of automated decision-making or profiling.

49. In certain circumstances, you have a right to object to the processing of your personal information or request the restriction or suppression of your personal information. When we are required to stop processing your personal information, we will do so. When we are required to restrict or suppress your personal information, Do Gooder is permitted to store the personal data, but not use it.

50. You have the right to opt-out of direct marketing, and profiling for marketing; and processing for research statistical purposes.

51. In some circumstances you have the right to the erasure of your personal information without undue delay. You may not have that right where processing is necessary. Such as for compliance with legal obligations; or for the establishment, dealing with legal claims.

52. In some circumstances, you have a right to request that Do Gooder transmit to another data controller, personal information that you have provided to Do Gooder, where this is technically feasible. You may be require to pay a reasonable fee for us to comply with such a request.

To contact our Privacy Officer

53. If you have an enquiry or a complaint about the way we handle your personal information, or to seek to exercise your privacy rights in relation to the personal information we hold about you, you may contact our Privacy Officer as at [email protected]

54. While we endeavour to resolve complaints quickly and informally, if you wish to proceed to a formal privacy complaint, we request that you make your complaint in writing to our Privacy Officer, by email. We will acknowledge your formal complaint within 20 working days.

55. If you are in the European Union, you can choose to instead lodge a complaint with your local Data Protection Authority (DPA). The list of DPAs is at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.